What is one of the most overlooked aspects of leadership during a crisis?

People react to crises in different ways, and this has become more apparent than ever in recent months.

In the face of change and uncertainty, some immediately seek meaning from the crisis and look to move to the “new normal” as soon as possible.

Others may not be ready to move forward, feeling worried and increasingly uncertain about the future.

This is just one way in which crises like the COVID-19 pandemic present complex challenges for leaders.

Moreover, leaders are communicating complex issues to an audience that may be incredibly diverse.

There are no clear answers – trade-offs need to be made, and with them difficult decisions.

As a leader, it is important to be conscious and intentional in how you communicate with your team.

Reach out if you’d like a clear and simple framework to help guide you with this.